Terms of Service

Probeli AI is operated by Probeli AI. "Probeli AI", "we", "us", and "our" refer to this business.

These Terms of Service ("Terms") are the agreement between Probeli AI ("we", "us") and the business that uses Probeli AI ("Customer", "you"). They apply to the Probeli AI app at app.probeli.ai and, where relevant, to our website at probeli.ai. Please read them together with our Privacy Policy, which explains how we handle personal data.

1. Who we are and who these Terms apply to

In brief: Probeli AI is a tool for businesses. When you create an account or buy a plan for a business, you accept these Terms on its behalf.

1.1 Probeli AI, operating as Probeli AI, operates the website probeli.ai and the Probeli AI app at app.probeli.ai. You can reach us at [email protected].

1.2 Business customers only. Probeli AI is offered only to businesses, including freelancers and agencies, who use it for their trade, business or profession. It is not offered to consumers. You may not use Probeli AI for personal, household or family purposes.

1.3 Authority. If you accept these Terms for a company or another organization, you confirm that you are allowed to bind it. "You" then means that organization. You must be old enough to enter into a binding contract.

1.4 Acceptance. You accept these Terms when you create an account, create a workspace or buy a plan, whichever happens first. If you do not agree, do not use Probeli AI.

1.5 Our terms apply. These Terms apply exclusively. Terms in your purchase orders or other documents do not apply, even if we do not object to them, unless we agree to them in writing.

2. Definitions

In these Terms:

• Service means the Probeli AI web app, its features, the emails it sends and our support.
• Workspace means the part of the Service for one website and its brand. Each workspace has its own free trial or plan.
• User means a person who uses the Service under your account or workspaces, such as a team member you invite.
• Input means what you or your Users put into the Service: the website address, brand and competitor names, domains and aliases, prompts, and other text or files (such as a logo).
• AI Engines means the third-party AI systems whose answers the Service measures. Today these are ChatGPT, Gemini, Google AI Mode and Perplexity.
• Data Provider means the third-party service through which we send prompts to the AI Engines and receive their answers. Today this is DataForSEO.
• Output means what the Service produces from Input: AI answers, metrics (such as Visibility, Avg. position, Avg. sentiment, Mentions and Cited as a source), sources, Insights, suggested prompts and competitors, AI site audit results, reports and alerts.
• Customer Data means the Input and Output that belong to your workspaces.
• Plan means a paid subscription for a workspace, as shown on our pricing page.

3. The Service

In brief: Probeli AI asks AI engines your prompts every day and shows how they talk about your brand and your competitors. It measures what AI engines say. It does not change it.

3.1 What the Service does. For each workspace, the Service:

• reads the homepage of your website and suggests competitors and prompts, which you can edit;
• asks your active prompts on each AI Engine about once every 24 hours, while the workspace has a running free trial or an active Plan;
• stores the answers and analyzes them for your brand and the competitors you track: Visibility, Avg. position, Avg. sentiment, Mentions (direct and indirect), Cited as a source and the sources the answers cite;
• reads public web pages that the answers cite, to find indirect mentions of tracked brands;
• shows Insights: rule-based suggestions, for example pages that AI answers cite which name your competitors but not you;
• runs an AI site audit of your workspace's website (18 checks of how easily AI search engines and agents can crawl, read and use it);
• sends a weekly visibility report and visibility-drop alerts by email.

3.2 What the Service does not do. The Service does not:

• influence, change or optimize what any AI Engine says;
• guarantee that any AI Engine will mention, rank, cite or recommend your brand, or describe it positively;
• publish content, contact third parties or change your website for you;
• measure website traffic, clicks, conversions or revenue from AI Engines;
• give legal, marketing, SEO or strategic advice. Insights, suggestions and audit recommendations are general pointers. You decide whether to follow them.

3.3 Location and language. Prompts are asked from one location and in one language (today: United States, English), unless we tell you otherwise in the Service.

3.4 Current version. We provide the Service in its current version. Descriptions on our website show the Service at the time they were written. If they differ, the Service as described in the app and in these Terms applies.

4. AI engines and third-party data

In brief: The answers come from AI systems that we don't control. They change from day to day, they can be wrong, and we can't guarantee access to them.

4.1 AI answers are third-party content. The AI Engines produce the answers, not us. We obtain them through our Data Provider. We do not write, edit, endorse or check them. Answers may be wrong, incomplete, outdated, biased or offensive, and may contain statements about you, your competitors or other people.

4.2 Answers vary. The same prompt can get a different answer on another day, from another location or after an AI Engine changes its model. The answers the Service collects may differ from what a particular person sees.

4.3 Changes to AI Engines and providers. We may add, remove or replace AI Engines, change the Data Provider or how we reach an AI Engine, and change how often prompts are asked. We may do this, for example, when an AI Engine becomes unavailable, changes its terms or can no longer be measured at a reasonable cost. Where we reasonably can, we will tell you in advance about a change that materially reduces the Service.

4.4 Availability of third parties. The AI Engines and the Data Provider are outside our control. If they are unavailable, slow, block requests or change their output, answers may be delayed, incomplete or missing. The Service retries failed answers within limits and asks queued prompts once a provider is back. If a problem with our Data Provider account affects everyone, we may pause scheduled runs for all customers until it is fixed. We are not responsible for gaps caused by third parties.

4.5 AI-generated suggestions. Suggested competitors and prompts are generated by an AI model through our Data Provider. Review them before you rely on them.

5. No guaranteed results; metrics are estimates

In brief: Probeli AI's numbers measure how AI engines answer your own prompts. They are an estimate, not a verdict on your brand.

5.1 A sample, not the whole picture. Metrics are calculated from the answers to the prompts in your workspace, asked once per AI Engine per day. They estimate how AI Engines respond to those prompts. They do not measure every conversation people have with AI Engines.

5.2 Automated analysis. The analysis is automated and rule-based. Brands are matched by name, alias and domain, position is the order in which tracked brands first appear, and sentiment is a word-based score. It can miss a mention or attribute one to the wrong brand, for example when a brand name is also a common word.

5.3 Output depends on Input. The quality of Output depends on your Input: the prompts, brand names, aliases and competitors you choose.

5.4 No promise of results. We do not promise that Output will meet your expectations, lead to any business result or be free of errors.

6. Accounts and security

6.1 Give accurate information when you create an account, and keep it up to date.

6.2 Keep your sign-in details secret. We recommend two-factor authentication or a passkey. Each login is for one person. Do not share it.

6.3 Tell us promptly through our contact page or at [email protected] if you think someone has used your account without permission.

6.4 You are responsible for what your Users do in the Service, and for the roles you give them (Owner, Admin or Member).

7. Free trial

In brief: Each new workspace gets a 7-day free trial with no credit card. When it ends, daily tracking stops until you choose a plan. Your data stays visible.

7.1 How it works. Each new workspace starts with a free trial of 7 days. You don't need to enter payment details. The trial ends by itself. It does not turn into a paid Plan.

7.2 Trial limits. A trial has its own limits on prompts, competitors and members, which the app shows. Team invitations are not available during a trial.

7.3 Inactive trials. If nobody opens a trial workspace for 7 days, its daily runs pause until someone opens it again.

7.4 When the trial ends. If you haven't chosen a Plan when the trial ends, daily tracking stops. You can still see the data collected so far. Actions that cost us money, such as retrying failed answers, generating prompts or competitors, or changing the website, need a Plan.

7.5 Trial allowance. Trials are for evaluating Probeli AI. The number of trials per person, per network and per website is limited, over rolling periods and in total, and deleted accounts and workspaces count towards it. Do not create extra accounts or workspaces to extend or repeat a trial. We may end or refuse a trial that we reasonably believe breaks this rule.

7.6 Changes to the trial offer. We may change or stop the free trial offer for new workspaces at any time, and we limit how many trials can start each day across Probeli AI.

8. Plans, fees and billing

In brief: Plans are per workspace, billed monthly or yearly in advance through Paddle, our reseller, and they renew automatically.

8.1 Plans. Each Plan covers one workspace (one website). Plans differ in their limits: active prompts, competitors, team members and how long the full text of AI answers is kept. The current Plans, limits and prices are on our pricing page.

8.2 Prices and taxes. Prices are in US dollars. Taxes such as VAT or sales tax are added at checkout where they apply.

8.3 Paddle is our reseller. Our order process is conducted by our online reseller Paddle.com Market Limited and its affiliates ("Paddle"). Paddle is the Merchant of Record for all our orders: it runs the checkout, takes payment, issues invoices, handles taxes, handles refunds and provides the billing portal. When you buy a Plan, you buy it from Paddle, and Paddle's terms for buyers also apply to the purchase. These Terms govern your use of the Service. We never receive your full card details.

8.4 Billing and renewal. Plans are billed monthly or yearly, in advance. They renew automatically for the same period until you cancel. A change of Plan or billing interval during a period is prorated (section 9.4).

8.5 Failed payments. If a payment fails, daily tracking in that workspace stops right away and the app asks you to update your billing details. Tracking starts again once the payment goes through. If a payment stays unpaid, we may suspend the Service or end the Plan.

8.6 Price changes. We may change our prices. A new price applies to an existing Plan only from its next renewal, and we will tell you at least 30 days before. If you don't agree, cancel before the renewal.

9. Cancellation, refunds and plan changes

In brief: Cancel anytime; your Plan runs until the end of the period you paid for. Payments aren't refunded unless the law requires it, we end your Plan early for reasons of our own (section 18.3), or we agree to it. You can change your Plan yourself: it applies at once, and the prorated difference is charged right away or credited to your Paddle balance for later bills (a credit is never paid out). Deleting a workspace ends its Plan when the workspace is deleted, 3 days after you ask.

9.1 Canceling. The workspace's Owner can cancel a Plan at any time in the workspace's billing settings ("Manage billing" opens Paddle's customer portal). The cancellation takes effect at the end of the current billing period, and the Plan stays active until then. After that, daily tracking stops and the workspace's data stays visible until you delete it.

9.2 Refunds. Subscription payments are generally non-refundable, including for unused time, unless required by law, section 18.3 applies, or a refund request is approved. Requests may be considered where applicable under our Refund Policy and Paddle's buyer terms. Cancellation does not automatically refund an already-paid subscription period. Contact [email protected] for billing or refund questions. The credit a plan change can leave on your Paddle credit balance (section 9.4) is not a refund either: it pays toward your later bills and is never paid out. Paddle, as Merchant of Record, processes any refund (section 8.3). This does not affect rights you have under Paddle's buyer terms or under laws that cannot be excluded by contract.

9.3 Deleting a workspace ends its Plan. A workspace you delete is deleted 3 days later (see section 18), and its Plan ends at that moment, not at the end of the billing period. If a renewal falls within those 3 days, it is charged. The unused part of the period is generally not refunded or credited, subject to section 9.2 and mandatory legal rights. If you want to use the Plan until the period ends, cancel it instead and delete the workspace later. This also applies to the workspaces that deleting your account deletes (section 18.4), which are deleted, and their Plans ended, straight away.

9.4 Changing plans. Owners and Admins can change a workspace's Plan or billing interval themselves, under Billing in the workspace settings. The confirmation shows what the change costs before you confirm, whenever Paddle can calculate it in advance. The new Plan, with its limits, applies at once, and the change is prorated:

• A charge (for example an upgrade, or a switch to yearly billing): Paddle charges the prorated difference right away. If that payment fails, the Plan stays as it was.
• A credit (for example a downgrade, or a switch to monthly billing): the prorated difference goes to your Paddle credit balance and pays toward your later bills. It is not a refund and is never paid out.

A change also keeps a subscription running that was set to end at the end of its billing period. A Plan can't be changed while a payment is past due or the subscription is paused. Moving to a lower Plan deletes nothing: prompts over the new limit are no longer asked (the ones added first are kept), and competitors over the limit stay tracked, but you can't add new ones.

9.5 Changing the website. Changing a workspace's website deletes all AI answers, competitors, prompts, Insights and audit results for the previous website, and setup starts again. Your team, Plan and billing stay the same, and the free trial does not restart.

10. Your content and data

In brief: Your Input and Customer Data stay yours. You let us use them only to run the Service, which includes sending your prompts to our Data Provider and, through it, to the AI Engines.

10.1 You keep your rights. You keep all rights you have in your Input and Customer Data.

10.2 License to us. You give us a worldwide, non-exclusive, royalty-free license, for as long as you use the Service, to host, copy, process, transmit and display Customer Data as needed to provide, secure and support the Service. This includes sending prompts, brand and competitor names, and your website's domain and description to the Data Provider, which passes prompts on to the AI Engines and has an AI model write suggested competitors and prompts.

10.3 AI answers. The AI answers in Output are produced by third parties. We do not claim ownership of them, and we cannot give you rights that the operators of the AI Engines or other third parties may hold in them.

10.4 Shared page cache. The text of public web pages that AI answers cite is stored in one cache that the Service uses for all customers. That cache is not Customer Data.

10.5 No training. We do not use Customer Data to train AI models. The operators of the AI Engines process prompts under their own terms, and we cannot control whether they store or use them.

11. Your responsibilities for Input

In brief: Only track what you're allowed to, and keep personal and confidential information out of prompts.

11.1 You are responsible for your Input and for having the rights you need to use it in the Service.

11.2 No personal or confidential data in prompts. Do not put personal data, confidential information or special categories of personal data (such as health data) into prompts, brand names or aliases. Prompts are sent to our Data Provider and to AI Engines that we do not control, some of them outside the European Union. If you choose to ask about a named person, you are responsible for having a lawful basis to do so.

11.3 Tracking other brands. You may track any brand, including competitors, and use their names and trademarks in prompts to measure how AI Engines refer to them. Do not use Output to make false or misleading statements about others, and follow the laws on comparative advertising and competition when you use it.

11.4 Your website. Add a website to a workspace only if it is your own or you are authorized to act for it (for example, as an agency for a client). The AI site audit and our crawler visit that website.

11.5 Following the law. Use the Service in line with the law, including data protection, competition and advertising law.

12. Acceptable use

In brief: Use Probeli AI to measure and improve your own brand's visibility, not to harm others, get around limits or copy the product.

12.1 You must not, and must not let anyone else:

• break the law, infringe anyone's rights, or use the Service to harass, defame or target a person;
• put malware, unlawful content, personal data or confidential information into Input;
• use prompts designed to make AI Engines produce illegal or harmful content, or to test, attack or get around the safeguards of AI Engines;
• try to make our crawler or the AI site audit reach private networks, internal addresses or systems you are not allowed to test, or use them to put load on a website;
• get around plan limits, the trial allowance, rate limits, waiting periods or security measures, for example by using several accounts or workspaces;
• access the Service by automated means other than the app, or copy, reverse-engineer or decompile it, except where the law allows this;
• resell, sublicense or rent the Service, or offer it to others as a service;
• resell or publish Output as a dataset, use Output to train AI models, or use the Service or Output to build a competing product;
• interfere with the Service, its security or other customers' use of it.

12.2 Agencies. If you are an agency, you may use Output in reports and advice for your own clients.

12.3 Enforcement. If we reasonably believe that you break this section, we may remove the Input concerned, and suspend or end your access as set out in sections 17 and 18.

13. Website crawling (ProbeliAIBot)

In brief: Probeli AI reads public web pages with its own crawler, ProbeliAIBot. When it reads cited pages and runs audits, it follows robots.txt, except for the requests listed on our ProbeliAIBot page. It only reads public pages.

13.1 What we fetch. The Service fetches public web pages with a crawler that identifies itself as ProbeliAIBot:

• the homepage of your website, when you create a workspace or change its website, and the homepage of a competitor, when you add one;
• public pages that AI answers cite, to find indirect mentions of tracked brands;
• your workspace's website during an AI site audit: a limited number of pages, plus files such as robots.txt, sitemaps and llms.txt.

13.2 How it behaves. When it reads cited pages and runs audits, ProbeliAIBot follows the rules in robots.txt for the user agent probeliaibot, except for the requests listed on our ProbeliAIBot page (such as robots.txt itself, sitemaps and the redirects an audit follows), and limits how often it requests pages from each site. It only reads public pages. It does not sign in, submit forms or change anything, and it refuses private and internal network addresses. That page describes it in detail.

13.3 Blocked sites. If a website blocks ProbeliAIBot, the audit of that site is limited and mentions on its pages may not be found.

13.4 Your confirmation. By running an AI site audit, you confirm that you are allowed to have the workspace's website checked.

14. Our intellectual property

14.1 We and our licensors own the Service, including its software, design, texts and trademarks. These Terms do not transfer any of these rights to you.

14.2 Your right to use the Service. As long as you follow these Terms and pay the fees due, you and your Users may use the Service during your subscription for your internal business purposes. This right is non-exclusive and non-transferable, and you may not sublicense it.

14.3 Using Output. You may use Output for your internal business purposes and in work for your clients, subject to any rights that third parties hold in AI answers and cited content.

14.4 Feedback. If you send us ideas or feedback, we may use them without any obligation to you.

15. Third-party services

The Service works with services that other companies provide, including sign-in with Google (where offered), Paddle for payments, our Data Provider and the AI Engines. AI answers also link to third-party websites. The terms and privacy policies of those companies apply to your use of their services, and we are not responsible for them.

16. Availability, maintenance and changes to the Service

In brief: We work to keep Probeli AI running, but we don't promise a specific uptime.

16.1 Availability. We aim to keep the Service available at all times, but we do not promise that it will be uninterrupted or error-free. No service level applies unless we agree one in writing.

16.2 Maintenance. We may carry out planned maintenance, where possible at quiet times, and urgent maintenance at any time.

16.3 No backfill. The Service collects answers only while a workspace is tracking. It cannot collect answers for past periods, for example before the workspace was set up or while tracking was paused.

16.4 Changes. We keep developing the Service and may add, change or remove features. We will not materially reduce the core functions of a paid Plan during its current billing period, unless the change is needed for legal or security reasons or is caused by a third party (see section 4.3).

17. Suspension

17.1 We may suspend access to the Service, to a workspace or to part of the Service (such as runs or crawling) if:

• a payment is overdue;
• you break section 11 or 12;
• it is needed to prevent a security risk or harm to the Service, other customers or third parties; or
• the law or an authority requires it.

17.2 Where reasonable, we will tell you before we suspend access, and we will limit the suspension to what is necessary.

18. Term and termination

In brief: These Terms apply while you have an account. Deleting a workspace deletes its data. Deleting your account also deletes the workspaces you are the only member of.

18.1 Term. These Terms apply from when you accept them until your account is deleted. Each Plan runs for its billing period and renews as described in section 8.

18.2 Ending by you. You can cancel Plans, delete workspaces and delete your account at any time. A deleted workspace is locked and deleted 3 days later; until then an Owner can restore it. Deleting a workspace or your account needs a sign-in within the last day: if yours is older, sign out and sign in again first.

18.3 Ending by us. We may end these Terms or a Plan:

• with at least 30 days' notice, for any reason. We will then refund prepaid fees for the time after the end date;
• immediately, if you seriously or repeatedly break these Terms, or a payment stays unpaid after we have reminded you; or
• when the law requires it.

18.4 What happens to your data.

• Deleting a workspace locks it and stops its tracking at once, and 3 days later deletes its Customer Data: AI answers, prompts, competitors, metrics, Insights, audit results, members and invitations. Its Plan ends then (section 9.3). Until then an Owner can restore the workspace; after that this cannot be undone. The workspace logo stays in our file storage until you ask us to delete it ([email protected]).
• Deleting your account deletes your profile, sign-in methods, sessions, memberships and notification settings. It also deletes every workspace you are the only member of, with its Customer Data, straight away (without the 3-day wait), and ends their Plans immediately (section 9.3), and it cancels any Plan billed to your account rather than to a workspace. A workspace that has other members stays in place, with its Plan. While you are the only owner of a workspace that has other members, you can't delete your account: make another member an owner, or remove the other members, first.
• When a Plan ends without the workspace being deleted, tracking stops and the data stays visible until the workspace is deleted.
• Some records remain after deletion, as described in our Privacy Policy: for example, the records we keep to enforce the trial allowance and billing records that Paddle keeps.

18.5 Survival. Sections 4, 5, 10.3, 14, 18.4, 21, 22, 23, 24, 27 and 28 continue to apply after these Terms end.

19. Data export and switching

In brief: There is no self-serve export. Ask us before you delete a workspace, and we'll handle your request as the law requires.

19.1 The Service does not have an export feature at the moment. To get a copy of your Customer Data, or to move to another provider, contact us at [email protected] before you delete the workspace. We handle switching and data-portability requests as required by applicable law, including the EU Data Act where it applies.

19.2 A workspace can be restored by an Owner during the 3 days after it was deleted. Once those 3 days are over and it has been deleted, its data cannot be recovered.

20. Privacy and data processing

20.1 Our Privacy Policy explains how we process personal data, and lists the service providers we use.

20.2 Customer Data can contain personal data for which you are the controller, for example personal data you put into prompts or that appears in AI answers. We process that personal data on your behalf and according to your instructions, which are set out in these Terms and in how you use the Service. If you need a data processing agreement under Article 28 GDPR, contact us at [email protected].

21. Confidentiality

21.1 Each party keeps the other party's non-public information confidential and uses it only for the purposes of these Terms. Your Customer Data is your confidential information.

21.2 This does not apply to information that is or becomes public without a breach of these Terms, that the receiving party already knew or developed independently, or that it received lawfully from someone else. A party may disclose confidential information where the law or an authority requires it.

21.3 Sending Input to the Data Provider and the AI Engines, as described in section 10.2, is not a breach of this section.

22. Warranties and disclaimers

22.1 We will provide the Service with reasonable skill and care and substantially as described in these Terms.

22.2 Apart from that, and as far as the law allows, the Service is provided "as is" and "as available". We give no other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or the accuracy or completeness of AI answers and other Output.

22.3 Rights that you have under laws that cannot be excluded by contract are not affected.

23. Limitation of liability

In brief: Each party's total liability is capped at what was paid for the Service in the last 12 months, except where the law doesn't allow a cap.

23.1 No limit. Nothing in these Terms limits liability for intent, gross negligence, fraud, death or personal injury, or any other liability that cannot be limited by law.

23.2 No indirect losses. Otherwise, neither party is liable for indirect or consequential losses, or for loss of profit, revenue, business, goodwill or data, however they arise.

23.3 Cap. Otherwise, each party's total liability for all claims arising from these Terms in any 12-month period is limited to the fees paid for the Service in the 12 months before the event that caused the claim. If no fees were paid, the limit is USD 100.

23.4 Third parties and your decisions. We are not liable for the content or availability of the AI Engines or the Data Provider, for the websites that AI answers link to, or for decisions you make based on Output.

23.5 Mandatory law. If mandatory law in your country does not allow a limitation in this section, that limitation applies only as far as the law allows.

24. Indemnification

24.1 You will defend us and hold us harmless against claims by third parties, and the resulting costs, damages and reasonable legal fees, that arise from:

• your Input, including the names, trademarks and personal data you put into the Service;
• your use of Output;
• your breach of section 11 or 12; or
• your breach of the law.

24.2 We will tell you about such a claim promptly, let you control its defense and settlement (a settlement that places an obligation on us needs our consent), and cooperate with you reasonably.

25. Reference use

We will not name you as a customer or show your logo on our website or in our marketing without your prior written permission. You can withdraw that permission at any time by writing to [email protected], and we will then remove your name and logo within a reasonable time.

26. Changes to these Terms

26.1 We may update these Terms. For material changes, we will tell you by email or in the app at least 30 days before they take effect. If you don't agree, you can cancel your Plans and delete your account before the changes take effect. If you keep using the Service after that date, the updated Terms apply.

26.2 Changes that the law requires, or that only concern new features, may take effect sooner.

26.3 The "Last updated" date at the top of this page shows when these Terms last changed.

27. Governing law and disputes

27.1 Talk to us first. If a dispute arises about the Service or these Terms, write to us at [email protected] first. We will both try in good faith to resolve it informally within 30 days before either of us starts formal proceedings, unless a party needs urgent relief.

27.2 Mandatory law. Laws of your country that cannot be excluded by contract still apply.

28. General

28.1 Entire agreement. These Terms, together with any document they refer to, are the entire agreement between you and us about the Service. If you and we sign a separate agreement, such as a data processing agreement, it prevails over these Terms on the points it covers.

28.2 Severability. If a provision of these Terms is invalid, the rest remains in force, and the invalid provision is replaced by a valid one that comes as close as possible to its purpose.

28.3 Assignment. You may not transfer these Terms without our consent. We may transfer them to an affiliated company or to a buyer of our business, and we will tell you if we do.

28.4 No waiver. If we don't enforce a right straight away, we don't give it up.

28.5 Force majeure. Neither party is liable for delays or failures caused by events outside its reasonable control, such as outages of the internet, hosting providers, the Data Provider or the AI Engines, attacks, or acts of authorities.

28.6 Independent parties. The parties are independent contractors. These Terms create no partnership, agency or employment relationship, and they give no rights to third parties.

28.7 Language. These Terms are written in English. If we provide a translation and it differs from the English version, the English version prevails.

28.8 Notices. We send notices to the email address of your account or through the app. Send notices to us at [email protected].

29. Contact

Probeli AI operates the website probeli.ai and the app at app.probeli.ai.

• Email for legal notices: [email protected]

For questions about Probeli AI, you can also use our contact page.